Qualities of a Master Teacher

Psychologists interested in understanding what constitutes a “Master Teacher” have conducted several studies to identify various traits. One resource can be found at the Society for the Teaching of Psychology’s (STP) resource center (OTRP) and is written by Jeffrey Stowell, from Eastern Illinois University, and Eric Landrum, STP President from Boise State University. This article,  http://teachpsych.org/resources/Documents/otrp/resources/stowell13.pdf , contains 73 different clips of professors teaching who are demonstrating Master Teacher Qualities.

In this article, Stowell and Landrum provide a short but detailed summary of the research in identifying what constitutes a master teacher. They focus on 8 of those qualities.

As I read through their qualities I noticed 3 categories.

The stuff a faculty member has to come to class with in order to be a Master Teacher.

  • Knowledgeable  - if you don’t fully know the material, you can’t teach it. Nothing more needs to be said.
  • Enthusiastic about the topic AND teaching – Enthusiasm translates into actions outside of the classroom like attending conferences, reading journals, conducting research, and seeking out time to think and talk about your discipline and teaching.
  • Creative and Interesting – Though this category has more to do with the delivery of information, let’s face it, coming up with a creative method for teaching and keeping your students interested, especially in applied statistics takes time and effort outside of the classroom. Master teachers want to keep their students intellectually engaged, and come to class ready to do just that.

Qualities associated with having high expectations for student success while still referencing the needs of the students.

  • Realistic Expectations – Professors have to keep their expectations high but still within reach of their students. Those of us teaching in the United States, especially at state sponsored universities or community colleges are teaching students who are coming to us woefully ill prepared. It is our goal is to meet the students where they are, not where we wish them to be. With such expectations, it shapes the efforts a professor will entertain to assure student success.
  • Flexible – it is not enough to have high expectations, Master Teachers reference the needs of the student, that means, they have to be flexible, at least at times.

Qualities that help create a welcoming culture of respect within the classroom.

  • Respectful – If you want students to be respectful, you need to model it yourself.
  • Cares for Students – Dr. Jyh-Hann Chang conducts research on compassion and defines compassion as having two components: empathy and action to alleviate their suffering. It’s not just enough to say you care about students, you have to have empathy for them, particularly when something is out of their control like the death of a loved one. With this, however, I also believe, based on the work of Chang, that Master teachers actively try to keep students from suffering.
  • Personable – Who would you rather learn from, a grumpy person or a pleasant person? Most students would select the pleasant student.

What’s great about Stowell and Landrum’s article from STP’s OTRP is it includes links of professors demonstrating these very traits listed above. If you are wondering if you are meeting the standard of being a master teacher I encourage you to watch the video clips.

Until the next time, happy teaching!


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Great Resource for the Teaching of Applied Statistics

Hello All,

The Society for the Teaching of Psychology has an office dedicated to great, peer-reviewed resources for teaching called the Office of Teaching Resources in Psychology.

Two such (free) resources for those of us teaching applied statistics include the free on-line book, Teaching Statistics and Research Methods: Tips from TOPS. http://teachpsych.org/ebooks/stats2012/index.php

Another such resource, is Statistical Literacy in Psychology: Resources, Activities, and Assessment Methodshttp://teachpsych.org/Resources/Documents/otrp/resources/statistics/STP_Statistical%20Literacy_Psychology%20Major%20Learning%20Goals_4-2014.pdf

The web site housing these two resources is filled with great ideas, all of which have been peer-reviewed. You can find teaching resources including example syllabi as well as article on how to maximize your students’ learning. Even if you are teaching applied statistics in an area outside of psychology, I encourage you to make use of this value set of tools. ( http://teachpsych.org/ )

Happy Teaching!



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Starting a new semester … engaging students


To aid with the start of the semester…

Originally posted on Statistical Sage Blog:

School has started, which is always exciting.  After all, the new school year is filled with GREAT possibilities.

Yet, lets face it … most of the students in our classes this fall aren’t going to have that level of excitement, especially about having to take statistics. I often contemplate, why aren’t students excited about the possibilities of learning statistics? Though I certainly don’t have all of the answers, and look forward to hearing from the sages, I do have a few hypotheses, each that I will be discussing over the course of the next few weeks.

(1) People don’t trust statistics, and the students have heard these comments, possibly for years. http://www.quotegarden.com/statistics.html Take this link to a list of quotes on statistics, and see how many of them basically say … you can use statistics to lie. Of course, it probably doesn’t help labor day marks the start of the big push for…

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First Day of Class — starting off right


Ah, the first day of the semester is upon us …

Originally posted on Statistical Sage Blog:

How do students comes to us on the first day of class? Yes, I can just about hear you mumbling …

(1) They wonder why they even have to take this class … after all they are a [non-quantitative] major. Why does [psychology, sociology, business, education, etc] need statistics?

(2) They may have had really bad math experiences in the past leading to (a) math anxiety (b) poor math attitudes including a low self efficacy and/or (c) weak math skills.

(3) They have heard lots and lots of stories as to how hard or useless or manipulative statistics can be. We have all heard the quote … and so have they … “There are lies, … , and statistics!”

But the first thing I want to let you know is … instructors of applied statistics may be over estimating the negative thinking of their students. Mills (2004) http://findarticles.com/p/articles/mi_m0FCR/is_3_38/ai_n6249218/?tag=content;col1 found that, in general…

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The Importance of Questions in Data Analysis

“The sexy job in the next ten years will be statisticians” said Google’s Chief Economist back in 2009.  The ability to understand data and pull out valuable insight will become increasingly in demand in business, government, and journalism to name but a few fields.

And one of the most important first steps when analysing data is the questions you ask.

Let’s take journalism as an example.  In years gone by, a researcher would surround himself with the national and regional papers and scour them for hours, searching for one line – a line that begged more questions to be asked.  He’d return to the newsroom from this activity present the line to a journalist, and say “follow this up.”

A brainstorming session would follow.  But these were different from what you and I might think of as a brainstorming session.  It wasn’t sitting around staring at a blank flipchart or whiteboard.  Instead they arrived with the idea.  The goal of the brainstorming session was for numerous people to fire as many questions as they could think of in 10 minutes.  Any more than 10 minutes, and they had probably started naval-gazing.  This was a quick hit to explore as many angles as they could think of.  Then filter them down to the juiciest ones, guided by every journalist’s greatest asset – a nose for a story.

Let’s take a current example.  The European Court of Justice ruled in March 2011 that “taking the gender of the insured individual into account as a risk factor in insurance contracts constitutes discrimination”.  The ruling will come into effect in December 2012.  Insurers have had the time in between to adjust their pricing models.

This ruling poses a number of questions for insurers and the general public.  It also challenges the application of statistics in this context.

Faced with this news, what questions can your class generate?  What if they take on different roles?  What questions might the insurer ask?  How might they adjust their policies to account for the new ruling?  What about a journalist?  What questions might they ask in the public’s interest? What about the perspective of the judge in the ruling?  What might the opposing lawyers have argued?  If you take this ruling further, what implications could there be?  What challenges could you make to the ruling?

The average premium for women in the UK is £425 pa compared with £536 pa for men.  However, what challenges can be made to the use of averages in this instance?  Given the opportunity, how would you dive into the data to gain greater insight?

Some commentary and coverage around this ruling could add additional contextual information and offers the jump-off point for further questions and discussion:

“Currently millions of insurance policies take gender into account. The court ruled that practice as inappropriate since there are myriad other factors that could be considered. Gender, however, is typically easy to check and can point to sound statistical conclusions, the industry says.”  NY Times

Speaking of the case’s advocate general, Julianne Kott, the Wall Street Journal writes:

“Life-insurance discrimination might be permissible under the law, she allows, if women live longer because they are women, if there is something innate and biological about the female sex that causes longevity.”

But, she argues, important causes of longevity are behavioral—eating habits, smoking and drinking, sports, work environments, drug use. That women have, on average, behaved differently than men doesn’t necessarily mean any one woman’s femaleness is the reason why.

Differences in longevity “merely come to light statistically,” Ms. Kokott writes, and sex is thus just shorthand for whatever is causing those differences. And, she says, “the use of a person’s sex as a kind of substitute criterion for other distinguishing features is incompatible with the equal treatment of men and women.””

One suggestion is that insurers might encourage more people to sign up for black box insurance.

Black box insurance – also known as ‘telematics’ or ‘pay as you go car insurance’- aims to offer drivers a cheaper alternative by delivering driver-centred premiums based upon actual driving style rather than statistics.”

Similar in concept to the black boxes in aeroplanes (though presumably not indestructible), these devices track when and where you are driving and measures your speed, acceleration and braking.  Instead of using statistics based on your demographics, it would give a more direct impression of how safe a driver you are.  However, this doesn’t remove statistics completely.  The roads you drive on and the time of night you drive impact how much you have to pay, which presumably is based on the probability of having an accident.

The Guardian discusses other ways insurers might respond to the new ruling:

““It has been suggested some insurers may try to get round the rules by re-classifying the cars typically bought by young men into a higher insurance category, which would in turn push their premiums up. The ABI research paper mentioned an unnamed insurer which said women accounted for 70% of its Mini drivers, but only 30% of its BMW drivers. Alternatively, car insurers may start paying more attention to people’s occupations.”

One suggestion is that insurers might encourage more people to sign up for black box insurance:

Black box insurance – also known as ‘telematics’ or ‘pay as you go car insurance’- aims to offer drivers a cheaper alternative by delivering driver-centred premiums based upon actual driving style rather than statistics.”

As an example exercise, you could divide students into small discussion groups, and assign them roles (e.g. one group could be journalists for national press, another could be journalists of an insurance industry publication, and a third group could be senior managers of an insurance company).

Give them each ten minutes to brainstorm within the group as many different questions as they can.  Then get them to filter down the questions to the most important, and discuss how they might go about answering these questions, and the potential implications of their findings.  Then get each group to report back to the larger group, and invite further questions from the class.

You could then review the whole session and how asking more questions early on has an impact in how you approach statistical analysis, and other contexts in which you could apply this approach.

All of this should hopefully stimulate engaging and lively debate based on a real-world example of applied statistics.

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Populations vs. Samples in Statistics

Hello All,

So, my first love is teaching applied statistics. It has been and probably always will be my favorite thing to do at work. However, for the past two years I served as an interim administrator. So for my next few posts, I am discussing what information needs to be understood by administrators, as many of you very well may be called upon to lead professional development workshops or work, one on one, with an administrator.

If you look down my list that I posted previously regarding what information should be included in a training session with administrators you will see that the first four posts were more broadly based, dealing with issues technically outside of applied statistics but that either provide the foundations for good decision making with data or that are there to help administrators understand why we need to use statistics to make good decisions.

  1. Epistemology, Decision Making, and Statistics
  2. Cognitive Biases; How Statistics can be used to get to the Truth
  3. Detecting Data Integrity Issues
  4. Data Management Protocol
  5. Populations vs. Samples
  6. Observational Errors: Measurement, Experimental, and Sampling
  7. Quality Decisions are Limited by the Quality of Measures
  8. Sampling and Quality Decisions
  9. Statistics and Sampling Error
  10. Parameters and Mathematical Modeling vs. Inferential Statistics (Introduction)
  11. Mathematical Modeling, Parameters, and Assumptions
  12. Statistical Decision Errors: Type I and Type II

However, now we are up to #5, which is simply two terms that can be found at the beginning of every statistics book: Population vs. Sample.

A population is an entire group of something sharing a common characteristic or characteristics. For example, in a memo that I recently received, the GPA for all students from our institution was listed. This number was compared to the GPA for all student athletes from our institution. All students from an institution is one example of a population. All student athletes is another example of a different population. In each of these cases, the GPA is NOT a STATISTIC.

A statistic is a number that capture what is going on with a sample, that is a subset of a population. 

A Parameter is a number that captures what is going on with a population, that is the entire set of something or someone sharing a common characteristic, like being student athletes at a particular institution.

Now before I can explain why this matters, we will have to go through a few most posts for background information. Until then, let’s just say … we don’t use statistics to understand populations, we use parameters.

And we can’t treat a sample like a population, it is a subset, which means it is probably going to be less varied than the total population and there very well may be differences in the people in the sample when compared to the overall population. Take, for example, when  a professor holds an optional study session for the exam. Think about the students who would show up for such a session. How might they differ from the students in the class who didn’t show up?

  • Maybe the students who didn’t show up have to work or take care of a family member, so they didn’t have the time.
  • Maybe the students who showed up are  really motivated to master the material while the ones who didn’t show up are satisfied to just do well enough.
  • The theories of Carol Dweck would predict students with Incremental Views of Intelligence (that belief that with effort they can get smarter) would be more likely to participate than those with Entity Views of Intelligence (those who believe we are either born smart or not).

There are any number of reasons why students in these two groups may differ, but if the goal is the  estimate how well the entire class is prepared by using the sample of those who show up for study group, there is going to be error that will keep you from seeing everything.

Population parameters don’t have that kind of error, because everyone is in the group.

Understanding these two terms is requisite for understanding what is to follows. Certainly professors  teaching applied statistics know and understand this, but often administrators do not, so if you are called to train them or work with them in areas of assessment or the use of data to make decisions, make sure they understand this distinction.

Till next time ….


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Data Management Protocol

Hello All!

Given so often the person who is the applied statistician on a college campus is asked to conduct professional development training, I am in the midst of a series of postings on what should be covered during such training for administrators responsible for data driven decisions. (I introduced this topic in this post  http://statisticalsage.wordpress.com/2014/07/24/data-driven-decisions-doing-it-right/) 

Central to effective data driven decisions is high quality data, which requires an articulated Data Management Protocol. In short, the goal of the Data Management Protocol should be to effectively communicate to everyone in the organization how data are being collected, organized, coded, and stored in a manner that maximizes integrity  and increases the usefulness of the data set. (Note: I addressed issues of data integrity in a prior post http://statisticalsage.wordpress.com/2014/08/07/assuring-data-integrity/ ) 

Let’s face it, it is not possible for an organization’s leader to be well versed in all areas. As a result, the Data Management Protocol is often left up to someone with such a specialty. However, that does not relinquish the administrator’s responsibility from assuring the data management protocol is actually effective, leading to increased data usefulness and integrity. Thus, when training such administrators, the focus on data management protocol has to be on how to tell if it is working or not. Critical to this is “human capital” … do you have the right people in the right positions to manage your data?

Here are some tips to evaluating your “human capital”

  • The Right People Matter: Place people in charge of data management who have the right training and experience. This is not the place to save on resources by hiring a person with no experience or formalized experience. Bad data means bad decisions.
  • Make use of Data Issues: Even with the best plan and best people, data issues will still arise. Seize on such situations as a way to evaluate the effectiveness of your team. An effective team will be looking at  what went wrong to cause the problem. They will identify the root of the problem, so the fix will take care of the immediate problem and all future problems. Many times such issues require an improvement in the data management protocol. Let’s say you are working on workload evaluation for a faculty member who ended up getting underpaid. The quickest fix would be to go to HR and adjust the pay. The proper fix would be to determine what was in the data file that generated this error in the first place. In such an example, I discovered that a new class had been entered into our data system incorrectly. It was coded as a 1 credit lecture class (amounting to a 1 credit workload hour) instead of the 1 credit science laboratory (that amounts to 3 credits of workload hours). If all that happened was the person’s pay was hand adjusted, then the next time a faculty member taught the same lab, the same error word have been made. The identification of this error also precipitated an evaluation of the coding of all science lab classes, identifying and fixing other problems at the root. This situation should have also yielded changes to the protocol of how courses were entered (and by whom). Be cautious of people managing your data who seek quick fixes over permanent fixes.

The right team will automatically create a data management protocol that includes the following:

  • Specification for Data Organization including a protocol for how data files are named, the structure of the files (that eases data analysis of varying types), and file naming and storing for ease of retrieval.
  • Security Mechanisms to protect the data including limiting access to the base data files.
  • Back up Protocol for data storage failures.
  • Document Data Details. Identify the method for assuring the details associated with the data (Who, What, Where, When, How, Why) is stored with the data. Data can come from lots of different sources (on campus/off campus; enrollment services/academic affairs). Knowing the source of data is critical in making decisions, as is knowing if the data are self report data, which careers with it a great deal of systematic error, or direct measures.
  • Consistent Coding of data protocol  (e.g., CBM for College of Business Management; CAS for College of Arts and Sciences)
  • Metadata Collection identification (when appropriate for web site and other electronic presence). Understanding who is visiting your web site and what they are looking at is filled with great information and is often an under utilized source of information at many college campus and other organizations.  

Now, if you are working with an organization that doesn’t have a Data Management Protocol, you are not alone. In one study, it was found that 22% of major organizations who needed to be making data driven decisions had no Data Management Protocol, and of those who did, only 40% were actually enforcing them. In other words, the plan was just collecting dust on the shelf! (Sorry, I read this the other day, and can’t locate the source.)

Creating a Data Management Protocol is not as daunting as it seems.

  • As with all major changes to an organization, a creation of a Data Management Protocol is most likely to be successful with overt support from Organizational Leaders.
  • Conduct an assessment of where the organization currently is. The use of surveys and focus groups makes the most sense.
    • What data do people need, and for what reasons?
    • Who needs access to the data and why?
    • Who currently “owns” that data? Who is currently responsible?
    • When is the data needed (e.g., for external reports or internal decisions)
    • What is currently in place? What is working; what is not? What is truly effective?
  • Once you know where the organization currently is with regard to data needs and management, seek out examples of Data Management Protocols from other similar institutions (remember, I’m teaching at a state sponsored university where such sharing of information among our sister schools is not only possible but expected. In the for profit world, this is less likely to be possible).
  • Data Management Protocol are truly best created by experts and not in large committees. Given that Data Management Plans help facilitate the interface between data collection, storage, and use by humans, please make sure to include as one of your experts your Quantitative Psychologist. He or she will not only understand the uses of data and how formatting and ease analyses, but such a person will also understand how to aid the humans who will be using such data in the future.
  • Once created, pilot the plan before fully implementing it. Expect that revisions will be needed.
  • Don’t forget to have an assessment plan put into place for future data driven improvements.

The quality of decisions is limited by the quality of the data. A well implemented Data Management Protocol will increase the quality of the data, decrease the man-hours for obtaining data, and will facilitate the use of data to make great decisions. It is worth the investment!



I am including a few links to short articles that go into more detail regarding Data Management.













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